Grayson Holiday is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including Wedding Coordination, Cruise Ship Bookings & Reservations, Concierge Services for Travelers, and Event Management.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment details when booking services.

  • Booking Information: Details related to your event, travel, or concierge service.

  • Communication Data: Emails, inquiries, and customer support interactions.

  • Technical Data: IP address, browser type, and usage patterns when visiting our website.

2. How We Use Your Information

We use the collected information to:

  • Process bookings and reservations.

  • Provide customer support and respond to inquiries.

  • Personalize your experience and improve our services.

  • Send important updates, promotional offers, or newsletters (you may opt out at any time).

  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties who assist with reservations, payments, or customer support.

  • Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Opt-Out Options

You have the right to:

  • Access & Update Information: Request access to or update your personal data.

  • Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the “unsubscribe” link or contacting us.

  • Request Data Deletion: Ask us to delete your personal information, subject to legal obligations.

To exercise your rights, please email us at [[email protected]].

6. International Data Transfers

As Grayson Holiday operates worldwide, your data may be transferred to and processed in different countries. We take steps to ensure your information is protected in accordance with this policy.

7. Changes to This Policy

We may update this Privacy Policy from time to time.

8. Contact Us

For any questions or requests regarding this Privacy Policy, contact us at [email protected].